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Certification and Quality Enhancement

This is an ongoing process to ensure the health and safety of persons supported by the Division, as well as promote the outcomes in the Missouri Quality Outcomes Discussion Guide. To focus upon health and safety, providers that receive Medicaid Home and Community-Based Waiver Funding are evaluated and an enhancement plan is developed by the agency and regional office to help ensure desired outcomes are met. The statewide quality assurance and training team works with local teams to assist providers in enhancing positive outcomes for our consumers. The long-range goal of this program is to change the way persons with developmental disabilities are perceived within their communities.

The Missouri Quality Outcomes Discussion Guide describes a collection of positive outcomes identified by people with disabilities, family members and friends. The Discussion Guide is a tool designed to assist the service delivery network to put these desired concepts into practice.